What We Are Reading
Closing Argument: IT Vendors’ ‘Elevator Pitches’ For Channel Recruits
“Empower your business and drive profitable growth with the Hitachi Vantara Partner ... Help your customers reduce their risk and improve their security defense, while you benefit from a recurring revenue model and position yourself as a trusted security ...
Smartz Solutions replaces legacy contact centre application at Ticketpro to remove operational inefficiencies and boost customer experiences
Ticketpro partnered with Smartz Solutions to remove operational inefficiencies and boost customer experiences.
CallTower Upgrades Webex Calling With MMS and SMS Capabilities
CallTower has upgraded its Cisco Webex Calling solution with new MMS and SMS capabilities. The new solution, named CT Text with MMS and SMS texting capabilities in Cisco Webex, allows users to send text communication directly from within the Webex Calling platform, boosting collaboration proficiency. CallTower’s Cisco Webex solution, ...
Beyond the Buzzword: Unveiling the Practical Realities of AI in Business Communications
The buzz around Artificial Intelligence (AI) continues to intensify this year, especially in the realm of business communications. The promises of AI revolutionising various facets of work, from sales to customer service and collaboration, are no longer mere predictions; they are tangible realities shaping the landscape of how companies operate. ...
Enreach for Service Providers puts Mobility at the Heart of UCaaS and CCaaS
Fixed-mobile convergence (FMC) has given mobility a starring role at the centre of all communications. Mobility is enabled to the extent that mission critical activities previously thought of as exclusively enabled by fixed communications are now handled on mobile devices using attractive apps. Use cases extend from contact centre agents ...
Shure’s new Microflex® Wireless neXt 2 now certified for Microsoft Teams
The new system has been designed to offer a cost-effective, intuitive, and all-in-one audio solution for classrooms in schools and education institutions as well as for business and corporate training spaces. Shure has recently announced that the MXW neXt 2 is now certified for Microsoft Teams. Thanks to direct connectivity to ...
Wildix Enters Saudi Arabian Market with AlJammaz Technologies Partnership
UC&C provider Wildix established a strategic partnership with AlJammaz Technologies. The collaboration establishes AlJammaz as the first distributor of Wildix advanced UC&C solutions in Saudi Arabia, thus heralding a new era of business communication in the region while setting the stage for future UAE and Gulf Cooperation Council (...
Blogs
Which is right for you: CPaaS or UCaaS?
CPaaS and UCaaS are easy to confuse since both of them aim to develop the modern communication stack. They both approach the process with access to flexible tools for growth…
How Does Unified Communications Specifically Increase Workplace Productivity?
As mentioned earlier, workplace productivity is enhanced through a reduction of context switching when all the features of a unified communications software system are put together on one digital device…
