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Article Unified Communications

8 Execs on the Zoom-Five9 Acquisition

Zoom’s impending entrance to the contact centre space is probably not a shock to many, although the size of its arrival – through the impending acquisition of Five9 – may well be. The announcement caused such a stir that a number of senior execs in unified comms and customer experience competitors were asked to give their views when reporting their company’s quarterly earnings.

Article Unified Communications

‘The Channel is the Centerpiece of Our Growth Strategy’

Earlier this year Vonage launched its Accelerate initiative, which is aimed at amplifying focus, investments, and efforts into its channel. “We create a customer-first culture advantage by listening to our partners and our customers, who will tell us what we need to know, and if we take care of them better than anyone else then we leave no room for our competition."

Article Unified Communications

Microsoft Operator Connect Review

UC Today reports on the latest technology news from around the globe. Read similar UCaaS news to 'Microsoft Operator Connect Review' here

Article Unified Communications

Improving Fibre Network Health with Ribbon

UC Today reports on the latest technology news from around the globe. Read similar Unified Communications news to 'Improving Fibre Network Health with Ribbon' here

Article Unified Communications

Zoho Projects Is Turning 15 and It's More Relevant Than Ever

UC Today reports on the latest technology news from around the globe. Read similar Unified Communications news to 'Zoho Projects Is Turning 15 and It's More Relevant Than Ever' here

Article Unified Communications

ALE Rainbow Office Review: RingCentral Powered UCaaS

UC Today reports on the latest technology news from around the globe. Read similar UCaaS news to 'ALE Rainbow Office Review: RingCentral Powered UCaaS' here

Blogs
Blog Unified Communications

Which is right for you: CPaaS or UCaaS?

CPaaS and UCaaS are easy to confuse since both of them aim to develop the modern communication stack. They both approach the process with access to flexible tools for growth…

Blog Unified Communications

How Does Unified Communications Specifically Increase Workplace Productivity?

As mentioned earlier, workplace productivity is enhanced through a reduction of context switching when all the features of a unified communications software system are put together on one digital device…