What We Are Reading
Westcon-Comstor Brings AudioCodes Live for Microsoft Teams to EMEA
Westcon-Comstor will distribute AudioCodes‘ Live Platform for Microsoft Teams to the latter’s partners in the pan-EMEA. The new collaboration solution, AudioCodes Live Platform, intends to empower channel partners to boost revenues by honing their UCaaS and CCaaS offerings. AudioCodes Live Platform integrates various solutions for Microsoft Teams, offering comprehensive ...
Leveraging AI as The Great Disrupter
Watch on YouTube UC Today’s Kieran Devlin speaks to Kade Herbert, Marketing Manager at CallTower, and Madison Doner, Partner Marketing Strategist for CallTower. In this session, we discuss the following: The state of AI in 2024 and its intersection with UCaaS and CCaaS The key differences between Microsoft Copilot and ...
Microsoft Teams Introduces Call Record Insights
Microsoft Teams has announced “Call Record Insights” to help businesses effectively interpret and act upon call data within the Teams platform. Call Record Insights includes automated call record retrieval, simplified data transformation, secure storage, no-code deployment, powerful analytic capabilities, and more. Previously, businesses had to create their own custom solutions ...
LeapXpert and SteelEye Compliance Adds Channel Options for Leading Broker
The London-based Futures and Options broker Kyte Broking Limited has added WhatsApp and Telegram for client communications thanks to the joint compliance solution by LeapXpert and SteelEye. According to Kyte Broking, the new channels have improved both client engagement and customer experiences. Furthermore, the brokerage is now able to meet ...
UC Today Marketplace 2024 Launches!
The UC Today team is thrilled to unveil the second year of UC Today’s Marketplace, your go-to online directory and vendor news hub for all things Unified Communications and Collaboration. Building upon the success of our inaugural year, we’ve revamped and enhanced the UC Marketplace experience to bring ...
Cloud Voice Compliance: Latest Giant UC Platform Integrations Deliver Big
Voice calling via today’s giant cloud-powered unified communication platforms is revolutionizing enterprises everywhere. Functionality and simplicity combine with scalability and cost efficiency to enhance productivity and user experience. It all means that seamlessly integrating voice into the wider unified communications stack is the super-important next step for those that ...
Microsoft Teams News APRIL Update (2024)
Watch on YouTube Dive into our APRIL 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem. In this update, we ...
Blogs
Which is right for you: CPaaS or UCaaS?
CPaaS and UCaaS are easy to confuse since both of them aim to develop the modern communication stack. They both approach the process with access to flexible tools for growth…
How Does Unified Communications Specifically Increase Workplace Productivity?
As mentioned earlier, workplace productivity is enhanced through a reduction of context switching when all the features of a unified communications software system are put together on one digital device…
