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Empower Your Teams. Elevate Your Customer Experience.

Learn how you can get a better Salesforce experience with Vonage for Salesforce. Download “Empower Your Teams. Elevate Your Customer Experience.”

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Global Customer Engagement Report: Maximizing the Omnichannel CX With AI

4,638 customers. 11 countries. What did the Vonage 11th annual report reveal? Your customers are STILL frustrated with CX — and that will not change until you've embraced omnichannel enhanced by AI. Customers LOVE a significant experience — and this report’s chock-full of insights on how to use communications ...

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Video: Vonage Integrates with Salesforce to Deliver a Superior Customer Experience

Vonage’s new category of cloud contact center software, designed for Salesforce, blends customer interactions with customer data to deliver an unparalleled, emotive, and conversational customer experience.   Automatically direct incoming calls to the right agent based on any object on Salesforce such as case owner or last ...

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Vonage Customer Success Story:

Vonage Contact Center provides Farmers Insurance Agency owner LaTasha Baucham with the reliability, flexibility, and deep Salesforce integration necessary to streamline her team’s processes, increase productivity, and provide a great customer experience.  This rapidly growing agency increased productivity by 40%, created a streamlined, flexible customer contact process and ...

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Digital Transformation with Cloud Integration: Supplying Contextual Information in Real Time

If you want to see what is possible when enterprise applications are connected to a communications infrastructure, then you’ve come to the right place. After an overview of the benefits of integration to the business, this whitepaper takes a look at several specific enterprise applications including: Salesforce Cloud ...

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The Features You Need to Drive Business Forward

Download this whitepaper from Vonage to see how VBC can positively impact your business communications.                                          

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Phone Verification Challenges & How to Overcome Them

Where should your company start when designing its phone verification strategy? With the help of Vonage and Verify API services, the obstacles to implementing phone verification around the world can be overcome and your company can rely on this frictionless process to ensure transaction security and achieve higher conversion rates. ...