Amid Global Video Usage Surge, Regions Differ in Organizational and Consumer Readiness
This report from Vonage outlines the impressive effect that video calls have had on the world during the first half of 2020. Whether it be by region, age, country or industry, video chat applications have been heavily used. If you are developing applications to optimize the consumer experience, then learning more ...
Contact Center Mistakes That Impact Customer Retention
Watch this webinar from Dialpad to learn more about mistakes in the contact center, that you might be making, that impact customer retention.
The definitive guide to enterprise data backup and recovery architectures
Read this whitepaper from Druva to learn about the different ways in which cloud data protection can steer your IT transformation initiatives in the right direction.
Top 10 Principles of a Cloud Backup Service
What exactly are the points every business should evaluate when choosing a cloud backup service? This eBook will help you understand the top ten principles of a cloud backup service, so you can make a more informed decision. Embrace these cloud-first principles to: • Reduce the cost and complexity ...
7 Key Features of a Modern VoIP Phone System
Find out if your company could benefit from this change by reviewing this list of seven features that other businesspeople are evaluating when making a change. Features such as: Administration & Deployment Call Recording Capabilities Softphone Technology App Integrations Text Messaging Smart Transcriptions Artificial Intelligence (AI) What is an ...
Building an innovative cloud disaster recovery plan
Download this whitepaper from Druva to learn more about: What disaster recovery is…and what it isn’t Emerging methods for implementing a DR strategy The advantages of cloud-native backup and DRaaS Designing an effective DR plan
Empower Your Teams. Elevate Your Customer Experience.
Learn how you can get a better Salesforce experience with Vonage for Salesforce. Download “Empower Your Teams. Elevate Your Customer Experience.”
