Contact Center Mistakes That Impact Customer Retention
Watch this webinar from Dialpad to learn more about mistakes in the contact center, that you might be making, that impact customer retention.
Boosting Workplace Productivity with Voice Intelligence (Vi)
Dialpad’s Voice intelligence (Vi) tools and comprehensive cloud-based communications platform helps you work smarter and save valuable time. Download their whitepaper to learn how Vi can help your business to: Keep track of important conversations Keep your customers happy Close more deals with less effort
Phone Verification Challenges & How to Overcome Them
Where should your company start when designing its phone verification strategy? With the help of Vonage and Verify API services, the obstacles to implementing phone verification around the world can be overcome and your company can rely on this frictionless process to ensure transaction security and achieve higher conversion rates. ...
UCaaS & CCaaS -- Brought Together With the Magic of AI
Watch “UCaaS & CCaaS: Brought Together with the Magic of AI” to learn more about how Dialpad has helped contact centers with the continuation of remote work.
The Hybrid Work Handbook
That’s right, a whopping 22% of companies are going to do things the way they have always done it: Counting noses in office cubicles and letting their employees spend an average of one hour each weekday commuting behind the wheel of a car or dragging themselves through ...
Dialpad Talk - A Smarter Way to Take a Conference Call
Dialpad Talk, an advanced business communications platform from Dialpad, takes conference calls to a whole new level of efficiency. With Dialpad’s voice AI, automatic transcripts of every call are created in real time and sent to you for reference. Now, taking conference calls, and keeping track of what ...
Communication is Key to Remote Work
After migrating to a cloud-based Contact Center solution, all your agents will need is a laptop with an internet connection and a headset or mobile phone. Every other aspect of their job lives in the cloud, and they can access it from anywhere. Download this timely white paper to understand ...
