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Perfectly Integrated Unified Communications and Contact Center

Read this informative brief to see how a “Perfectly Integrated Unified Communications and Contact Center” works to boost employee productivity and improve the overall customer experience.

Learn more about features such as:

  • Call controls through an embedded ContactPad
  • Single Sign-On (SSO)
  • Presence and availability between users and agents
  • A single intuitive interface
  • Multiple communication channels to reach back-office employees

 

Breaking down silos within your company is the fastest way to transform the customer experience and this brief will show you how to do it with perfect integration.