What We Are Reading
If your data remains still, so does your customer experience. Peter Reeve of Confluent shares three industry examples of data in motion that have kept customer attention.
The Buyer’s Journey Starts Long Before Customers Find Your Website. These days, your company’s website often isn’t the first place where customers will interact with your br
For B2B companies, challenges spurred by the pandemic meant making a shift toward digital sales. See how we can now reimagine the B2B customer experience.
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Global Study Reveals Over 90% of Organizations are Missing Key CXM Capabilities to Drive Business Results
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today released the results of its commissioned
Dialpad Acquires Kare Knowledgeware to Elevate Customer and Agent Experience Through Deep Search and Data Organization
Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its acquisition of Kare Knowledgeware