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Ameyo aims to simplify customer interactions through omni-channel cloud contact centers

Read Article The entire world went through a tough time in 2020, with businesses striving to deliver optimum customer experience in the new normal. Realizing effective communication is the key, Ameyo,

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Litify Chooses Vonage as Preferred Contact Center Partner

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Litify, a fully-integrated legal Software-as-a-Service (SaaS) platform, has chosen Vonage as its preferred contact center partner.

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Can Proactive Customer Service Work For Your Call Center? 3 Ways to Anticipate Customer Needs and Act Faster to Put Bad Service in the Rear View

Last week when snow flooded the Indianapolis roads, delivery trucks had a hard time making it into neighborhoods. The

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BOYS' BASKETBALL: Schuylkill League semifinal capsules

Ticket Policy: Each participating school will have 125 tickets. Ticket cost is $5 and all tickets are sold via presale. No tickets are available at the door. All fans must enter via the top ...

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Contact Center Software Market 2020: Industry Size & Share, Business Strategies, Growth Analysis, Regional Demand By 2025

Market Study Report Published: 3 hours ago Technology Product ID: 3338794 Market Study Report, LLC. is a hub for market intelligence products and services. We streamline the purchase of your market research reports and services through a single integrated ...

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Five9’s stock rises again on another strong earnings beat

COVID-19 pandemic is no fluke. The company reported a fourth-quarter profit before certain costs such as stock compensation of 34 cents per share on revenue of $127.9 million. That was well ahead of Wall Street’s model of 23 cents per share in earnings and $115.