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Samsara Customer Recovers $200k Worth of Assets and More

Read how national over-the-road truckload carrier Blue Lightning uses Samsara to safely and reliably transport freight and maintain precision for temperature-controlled loads.  Asset gateways and environmental monitors provide real-time visibility into location and temperature for 55 trucks and trailers operating in 48 states.  Live GPS tracking led to the recovery ...

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How Workday Adaptive Planning Exceeded Expectations for Boston Scientific

Workday Adaptive Planning put the finance team back behind the wheel. Instead of technical delays, the finance team now focuses on scenario planning and analyzing business impact. Budget and reporting control lies directly in the hands of key contributors who steer Boston Scientific and keep the business running at maximum ...

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Vonage Customer Success Story:

Vonage Contact Center provides Farmers Insurance Agency owner LaTasha Baucham with the reliability, flexibility, and deep Salesforce integration necessary to streamline her team’s processes, increase productivity, and provide a great customer experience.  This rapidly growing agency increased productivity by 40%, created a streamlined, flexible customer contact process and ...

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Nasdaq Powers Strategic Growth Pivot with Workday Enterprise Management Cloud

Nasdaq EVP and CFO Ann Dennison explains how Workday provided full integration right out of the gate so the financial team could focus on – and have a lot of confidence in – their numbers. She explains how, with Workday, Nasdaq was able to “unify processes across the globe ...

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How to Realize a High-Quality Data Model for Your Cassandra Application

The first and most important step to building a successful, scalable application is getting the data model right. In this white paper, you’ll get a detailed, straightforward, five-step approach to creating the right data model right out of the gate—from mapping workflows, to practicing query-first design ...

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Making Customer Service a More Human Experience

Today’s customers have high expectations when they interact with your business. They expect an exceptional customer service experience every time, and your ability to meet their expectations can be the difference between winning a loyal customer or losing them for life. At Five9, we believe that the key ...

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Meeting Employee Expectations

Contact centers can’t afford to ignore rising employee expectations. Employees are no longer satisfied with the status quo. They want careers that are engaging, less stressful, and offer more opportunities for advancement. So how can contact center meet this challenge? Contact centers can start by focusing on investing ...