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Empower Your Teams. Elevate Your Customer Experience.

Learn how you can get a better Salesforce experience with Vonage for Salesforce. Download “Empower Your Teams. Elevate Your Customer Experience.”

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How Six Award-winning Companies Use the Five9 Intelligent Cloud Contact Center

Nothing reveals the true effectiveness of a solution like customer success stories.   See how the Five9 Reimagine CX Award winners have been using Five9’s Intelligent Cloud Contact Center platform to elevate customer experience beyond expectations.?Their results include:    10% to 15% improvement in service levels&...

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[451 Research] Key criteria for selecting a database of the future

Where will your enterprise be running your database systems in two years? According to new findings from 451 Research, organizations are overwhelmingly choosing cloud – but they don’t want to get locked into one vendor.  View this infographic “Top considerations when selecting a database management system" ...

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Global Customer Engagement Report: Maximizing the Omnichannel CX With AI

4,638 customers. 11 countries. What did the Vonage 11th annual report reveal? Your customers are STILL frustrated with CX — and that will not change until you've embraced omnichannel enhanced by AI. Customers LOVE a significant experience — and this report’s chock-full of insights on how to use communications ...

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Asset Tracking in the Wild: Theft Recovery Stories

Equipment theft may not happen often, but as one Samsara customer said, “It only takes one incident.” If your equipment goes missing, being able to recover it quickly can save your business thousands.  Read these first-hand accounts to see how Samsara enables quick recovery of stolen equipment &...

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Video: Vonage Integrates with Salesforce to Deliver a Superior Customer Experience

Vonage’s new category of cloud contact center software, designed for Salesforce, blends customer interactions with customer data to deliver an unparalleled, emotive, and conversational customer experience.   Automatically direct incoming calls to the right agent based on any object on Salesforce such as case owner or last ...