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VoIP for business enables virtualization of customer interactions and opens up new communication channels such as messaging and video, in addition to many other innovative features that can greatly increase productivity.
VoIP business phone systems are highly valued for the remarkable cost savings they can offer, along with increased productivity. Intuitive features make small business VoIP or even hosted PBX an ideal solution. VoIP business providers can offer your company several benefits, including:
1. Increased user productivity
2. Reduced call resolution time
3. Optimized payment & billing plans
4. Integrated CRM
5. Fewer unanswered calls
6. Measurable user productivity benefits
7. Greater voice messaging accessibility and efficiency
8. Lower total cost of ownership (TCO)
9. Immediate and long-term cost savings
10. Greater flexibility of component selection
Improvements in sound quality, powerful phone features, and substantial cost advantages over traditional phone systems, has made VoIP the communications system of choice for many businesses. Once you have decided to make the switch however, several more decisions present themselves. The purpose of this guide is to clarify your options and give you the information you need to choose the right VoIP provider for your business.
Each year, more and morebusiness VoIP phone provider come online offering various VoIP 'extras.' Therefore, it can be difficult for businesses to decide which VoIP service is right for them. A large enterprise will require different VoIP solutions than a small office firm. Individual businesses need to take some time to think about which IP telephony features they truly need before deciding on the right VoIP vendor.
Each company needs to individually assess their needs and budget and research both VoIP solutions to understand features, control, and cost. If it not clear which solution to use, then evaluate both type of vendors, and have them work with you on determining if you should use their company and the particular phone solution they offer.