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How many inbound calls and/or inquiries do you expect to outsource monthly? (Select one answer)
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1 to 499
500 to 1,999
2,000 to 4,999
5,000 to 9,999
10,000 to 19,999
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It is Simple, Fast and Risk Free
We can help your business just as we have hundreds of thousands of others. Just use the form to submit your contact info (making sure it's accurate so we can process your request) and tell us about your needs. We'll select for you from among our many qualified call center vendors, up to five who are ideally suited to meet your needs. You'll get to compare competing quotes—with no obligation to buy.
Call Center Services
answering services


How to Choose a Call Center

Finding a call center that provides quality answering services requires an extra measure of diligence. It’s important to make sure your call center service provider employs sales representatives who display a high level of courteousness and professionalism. Successful outsourced call center services encompass more than just making sales calls. Good agents are skilled at developing customer relationships, gathering data, and creating sales opportunities.

It is a good idea to visit the call center service provider and sit in on training sessions with their employees. A reputable telemarketing company will encourage your participation in choosing the best sales representatives for your organization. A quality US call center telemarketing service will also make available accurate calling lists and will test them to find the best ones for your campaign. Whenever you outsource call center services, make sure that a project manager will be available to help evaluate your campaign and make any needed changes.

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Quick Overview of Call Center Service Providers
Vendor
Features

Teledirect

  • Live Chat Support
  • Multi-Currency Solutions
  • Email and SMS Messaging

New Prospect

  • Tier 1 Tech Support
  • Proactive Sales Conversions
  • B2B Telesales

Xact

  • HelpsDesk and Call Filtering
  • Virtual Receptionist
  • Disaster Recovery

Call Experts

  • Appointment Handling
  • Lead Generation/Capture
  • Live Operations 24/7

Choose the Best Call Centers for You

Tips for Selecting the Best Call Center Service Provider

Signs Your Business Might Need a Call Center

1) Your employees are having difficulty completing their work because of frequent phone interruptions. A call center would handle most of these calls, letting your crew stay on task and work more efficiently. 

2) Your sales team is making paper airplanes. In this case, you need a call center that can funnel plenty of high quality leads to keep your sales people busy, and grow your company.

3) You want to close shop at a decent hour, but are afraid you'll miss out on business from late-night callers. With a phone call center to answer customer questions and take orders, you can sleep well, and stay competitive. 

4) You want to test run your new sales campaign or customer services before investing in staff and infrastructure.

5) Your IT personnel are overwhelmed with calls. A tech support call service could be the answer.

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