Case Studies

TeleDirect Call Centers

Case Study - 125% ROI in 60 days.

Modern headset used by Call centre staff memmbers.

Client:

TeleDirect Call Centers is a top U.S. Call Center services firm that has been in business for 30 years. They have been an InsideUp client for over three years.

The Challenge:

TeleDirect needed a continuous pipeline of qualified, high-ROI leads looking to buy Call Center services within a few weeks. At the same time, they wanted to reduce the large number of external lead sources they had been using.

The Solution:

The firm turned to InsideUp, whose powerful online lead generation platform goes far beyond standard lead-gathering methods. Setting their budget at 100 leads per month from InsideUp, TeleDirect achieved 125% ROI within just 60 days from lead delivery.

The average contactable rate with InsideUp leads was 80%. As an additional benefit, TeleDirect reduced their need for external lead sources by 50%.

Services Provided:

Lead generation, verification and real-time lead delivery to TeleDirect's CRM system.

Tom Coshow CEO, TeleDirect Call Centers

"InsideUp far exceeded our expectations. InsideUp leads were not only qualified and verified..they were either warm or hot to the touch! Plus they were exactly the prospects that hit our sweet spot. Thanks to InsideUp, our business has grown significantly"

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